Contact us
Here at Ashland Leather, customer satisfaction is job one. If you have a question about our products or policies, an idea for a custom order, or an issue with anything, please don't hesitate to reach out. Ashland founder Phil Kalas or his brother Matt will reply to you with a solution within two business days or less.
info@ashlandleather.com
Returns
Please message us for any questions regarding the return of an item. If you receive an item and you do not love it, we will accept any unused items back without question. Our goal is to make sure that you have an item that you love for life! Seriously, do not hesitate to contact us if you have any questions or concerns. Personalized items cannot be returned.
Shipping
We strive to ship your order as soon as possible. Most orders will ship within 1-2 business days. We do not ship on weekends or holidays.
- Domestic Shipping: Free (3-5 business days from ship date)
- Expedited Shipping: $16.50 (1-3 business days from ship date)
- Overnight or 2-Day Shipping: Contact us using the form above.
- International Shipping: DHL Express or UPS Express - $40 flat fee (3-7 business days from ship date)
- Need it faster? Contact us for a shipping quote using the form above.
- Buyer is responsible for all import duty and fees.