Returns, Guarantees & Shipping

Yes! 100% of Ashland's products are made in Chicago, Ill., U.S.A., right down to the leather itself, which is manufactured exclusively at Chicago's oldest operating tannery, Horween® Leather.

Absolutely. We allow in person visits by appointment only. The best times to visit are typically Monday-Friday from 11-5. Please email info@ashlandleather.com to schedule an appointment.

Yes! We try to stick within our patterns and have the ability to customize wallets via unique leathers/colors, utilizing multiple colors within a wallet, different thread colors, stamp/branding etc. There is a 10% custom fee and potentially additional fees depending on the customization.

Yes, we are able to accommodate hand stitching for an additional fee. Prices are subject to change based on the item but most wallets have a $100 fee. Hand stitching would require us to make the item to order as well. Please email info@ashlandleather.com to get your order started.

Yes, we are able to repair any of our products. Please email info@ashlandleather.com with a photo of the issue and to schedule a repair. We do not repair items outside of Ashland Leather Co. products.

Within 90 days of purchase, for a full refund, if the item is unused and in like-new condition. Return shipping is paid by the customer. Personalized and monogrammed items cannot be returned.

No. We cannot accept returns for personalized or monogrammed products.

Ashland sometimes sells wallets we have deemed B-Grade or Blemished, but rest assured, our Blem items are better than our competitors' regular stock. 

We have incredibly exacting standards for leather textures, stitch regularity and quality control, so you can be confident that if you order one of these items, it is built the same way as a standard Ashland stock wallet and is covered by the same Ashland Lifetime Guarantee.

It'll just have a little more character!

No. The easiest way to select a perfect-fitting Ashland belt is by measuring your favorite current belt.

How To Measure:

Take off your belt and measure from the buckle bar to the hole you wear. This is the size to order.

Our belts are measured true to size, meaning the listed length is the true length in inches from the buckle bar to the middle adjustment hole. Therefore, you should typically purchase a belt one size (2") longer than your standard jeans waist size. (If you wear a 34 waist jean, buy the 36" L belt.)

To get the most beautiful patina over the years, a simple leather conditioning regimen will keep your wallets, belts and watch straps looking their best.

Here's a video of Phil Kalas explaining how to use Tanner's Blend to clean and condition Horween® leather. 

Shell Cordovan is the world's most luxurious and sought-after leather, and it's what Chicago's Horween® Leather Company is most famous for.

Shell Cordovan is smooth and supple to the touch, incredibly durable and possesses a unique luster that only gets better with age and use. Made from the "shell", the layer of strong connective tissue below the hide of a horse's hindquarters ("butt").

Because of the complex production and tanning process, as well as the discriminating selection of the highest quality hides, Shell Cordovan costs more. But trust us, it's worth it!