Please contact us for any questions regarding the return of an item. If you receive an item and you do not love it, we will accept any unused items back without question. Our goal is to make sure that you have an item that you love for life! Again, do not hesitate to contact us if you have any questions or concerns.
We do our best respond to all emails within 24 hours.
We may ask you for a picture of the wallet to completely understand any questions you might have about your purchase. Personalized items cannot be returned.
Matt at info@ASHLANDLEATHER.com
Ashland wants to make sure that you can gift your wallet on to your grand kids as a one-of-a-kind family heirloom. Our warranty to you: If your wallet ever breaks at the seams, please let us know and We will repair or replace any item with material or construction defects. If an item is personalized we cannot accept it for a return.
We strive to ship your order as soon as possible. Most orders will ship within 1-2 business days. We do not ship on weekends or holidays.
Orders over $150 - Free (3-5 business days from ship date)
Orders under $150 - $5
Expedited shipping - $10 (1-3 business days from ship date)
Overnight or 2-Day - Contact us
DHL Express or UPS Express - $40 flat fee (3-7 business days from ship date)
Need it faster? Contact us for a shipping quote.
Buyer is responsible for all import duty and fees.